How To Reverse Nedbank Cash Send

Welcome to our tutorial on how to reverse a Cash Send transaction made through Nedbank. Cash Send is a service offered by Nedbank that allows you to send money to anyone with a valid South African cellphone number, even if they don't have a bank account. However, sometimes we might make a mistake when sending money or change our minds after sending it. Fortunately, Nedbank offers a way to reverse Cash Send transactions. In this article, we will guide you through the steps to accomplish this.

Requirements to Reverse a Nedbank Cash Send Transaction

Before reversing a Cash Send transaction, there are some requirements that you need to meet. They are:

• You must have a Nedbank account
• You must have enough funds available in your account to cover the reversal amount
• You must have the Cash Send transaction reference number
• You must have the cellphone number of the recipient who received the cash.

How to Reverse Nedbank Cash Send Transactions

Follow the steps below to reverse a Cash Send transaction:

1. Log in to your Nedbank account using your username and password. You can do this on the web or using the Nedbank Money app on your mobile device.
2. Once you are logged in, click on the "Payments" tab.
3. Under "Payments", select "Cash Send History".
4. Find the transaction you want to reverse and click on the "Reverse" button next to it.
5. Enter the cellphone number of the recipient who received the cash and click on "Next".
6. Enter the amount you want to reverse and click on "Next".
7. Confirm that all the details are correct and click on "Submit".

Once you have submitted the reversal request, the funds should be credited back to your Nedbank account. Please note that the reversal process may take up to 24 hours to complete, depending on the receiving bank.

Conclusion

Reversing a Nedbank Cash Send transaction is a simple process, as long as you meet the requirements and have all the necessary information. It's always important to double-check the transaction details before sending money to avoid making mistakes. In case you make an error, don't worry; Nedbank has you covered.