Welcome to Telkom Kenya's call back service! Here is how you can personalize your call back experience:
What is Telkom Call Back?
Telkom Call Back is a service that enables you to get your calls returned automatically once the recipient you are calling becomes available. This means that instead of sitting on hold for hours, Telkom will call you back when the recipient you intended to call is available.
How to Activate Telkom Call Back
To activate Telkom Call Back, dial *94# from your Telkom line and follow the prompts.
To request a Call Back, simply dial the recipient's number as usual, listen to the busy tone, then hang up. A few seconds later, you will receive a call back from Telkom when the recipient becomes available.
Personalizing Your Call Back Experience
Would you like Telkom to call you back with a personalized message? Here's how to set it up:
Step 1: Dial *94#
To activate the Telkom Call Back service, dial *94#.
Step 2: Select Option 6
Select option 6 on the menu that appears to personalize your Call Back message.
Step 3: Record Your Personalized Message
Follow the prompts to record your personalized message. You can record your name, your company name, or anything else you want. When Telkom calls you back, your customized message will be played to the recipient.
Step 4: Save Your Recording
Once completed, confirm the recording by pressing 1. You can listen to your recording by pressing 2, and if you're not satisfied with your recording, you can re-record your message by pressing 3.
Conclusion
Telkom Call Back service is an excellent way to avoid waiting on hold for hours. Personalizing your Call Back experience with a customized message can add a professional touch to your calls. Dial *94# today to activate Telkom's Call Back service and enjoy personalized call backs!
